Playing on hiya baji is about entertainment, not just winning. We want you to play responsibly — within your limits, with time for your family. Responsible Gaming is at the heart of everything we do.
Millions of people play on hiya baji every day — mostly for entertainment, partly for the thrill, and often out of sheer love for cricket. That's completely normal.
But when gaming crosses the line from entertainment into addiction, it damages families, causes financial hardship, and takes a toll on mental health. hiya baji never wants that to happen.
That's why we treat Responsible Gaming not as a rule, but as a core value. Our platform offers tools and features to help you stay in control — with no extra cost or hassle.
Hiya baji believes that healthy players have the best long-term experience. That's why fostering a culture of responsible play is not just the right thing to do — it makes good business sense too.
Our commitment: hiya baji's Responsible Gaming programme is completely free and accessible to all members.
Use these tools anytime to stay in control of your gaming experience.
Set your own daily, weekly, or monthly deposit limit. Once configured, you cannot deposit beyond that amount.
How to use it: Account Settings → Responsible Gaming → Deposit Limit.
Set a maximum loss amount for a given period in advance. Once the limit is reached, gaming stops automatically.
Key Benefits: The most effective tool for staying in control of your spending.
Decide in advance how long you want to play in a single session. You'll receive an alert when time is up, and the session can be ended automatically if you choose.
Tip: Avoid playing for more than 2 hours at a stretch.
Take a break ranging from 24 hours to 6 weeks. You won't be able to log in during this period. Your account reactivates automatically once the break ends.
When to use it: When you feel like you need a little break.
Close your account for 6 months, 1 year, or permanently. Once self-exclusion is active, you will not receive any promotional messages either.
Important: Self-exclusion is immediate and difficult to reverse.
View a detailed report of your gaming history, spending, and time played. It's the most effective way to assess your own behaviour.
Once a Month: Make a habit of reviewing your reports.
Gaming addiction doesn't happen overnight. It builds gradually through small warning signs. If you answer "yes" to more than 3 of the questions below, please speak with our support team.
Are you spending more than your budget on gaming?
Are you hiding your gaming from family or friends?
Are you playing again to try to win back what you've lost?
Feeling restless or irritable when you're not playing?
Is gaming affecting your work, studies, or relationships?
Want to stop but finding it impossible?
If the Answer Is "Yes": Please contact hiya baji support. We don't judge — we just help.
Know where you stand:
Remember: If you're in the yellow or red zone, don't wait — set a limit or contact support right away.
Using the Responsible Gaming tools on hiya baji is quick and straightforward.
Log in to your hiya baji account and click the profile icon in the top right corner.
Go to the "Account Settings" option.
Click on the "Responsible Gaming" tab.
Set whichever limit suits you — Deposit Limit, Loss Limit, Session Time, or Self-Exclusion.
Confirm changes via OTP on your mobile. Settings take effect immediately.
Hiya baji's AI system detects unusual gaming patterns. If risky behaviour is flagged, we reach out proactively.
Talk to someone about a gaming problem in a language you're comfortable with. Our trained support team helps without judgement.
Strict age verification is in place. No one under 18 can open an account under any circumstances.
You'll receive a push notification when your play reaches a set amount. An invaluable feature for staying self-aware.
A monthly summary of your gaming activity is sent to your email — time spent, money used, all laid out clearly.
Users under self-exclusion or spending limits will not receive any promotional messages.
If your child or another family member uses Hiya Baji and you believe it is becoming a problem, please take the steps below.
Asking for help with a gaming problem takes courage, not weakness. hiya baji's support team is always here for you.
Remember: Your conversations are kept completely confidential. No information is ever shared.